Customer Spotlight: Tim Kenna
We like to highlight our all-star customers, and Tim Kenna is an all-star. Tim represents Russ Technical Services, which provides IT Services to the Mount Isa area in Australia. He's been a valued RepairTech customer for over a year, and has contributed tons of...
TechUSB Creator for Linux on Github
Hey Techs! I'm happy to announce that we've just released TechUSB Creator for Linux. Our amazing intern, Aaron Atamian, worked on this project for a few months, and we're happy it's finally out in the wild. We decided to make it open-source so that others could adapt...
Announcement: New Pricing Model
TechSuite Pricing Changes Hello techs! We're very happy to announce that we've changed our pricing model to make TechSuite even more affordable. For over a year, we've had a flat rate $49/month pricing plan for 10 technician licenses. There were a lot of disadvantages...
New Integration: TechSuite Reports + Mhelpdesk
In our continuing effort to increase the capabilities of TechSuite, we’ve just completed our fourth integration! You can now integrate your TechSuite reports with Mhelpdesk, an award-winning CRM solution. We’ve had many feature requests for this functionality, and...
Announcing TechWARU:PE Beta
We've had countless requests from customers for the ability to use TechWARU within a Windows Preinstallation Environment. Today we're happy to announce that after months of development, and working closely with our friends over at TekTegrity, we're releasing an...
New Integration: TechSuite Reports + CommitCRM
We’ve completed a new integration with CommitCRM that enables you to sync your TechSuite Reports with CommitCRM Tickets. This should allow CommitCRM customers to have a more automated experience while repairing computers. We’re very excited about the opportunity to...
How to Run Your RMM Agent in TechUSB
Kaseya, N-Able, Labtech, and most other RMM solutions give you an agent that you can run on your clients’ computers in order to provide you with remote access. We recently added a feature that allows you to upload any linux-compatible executable to TechPortal, and...
New Integration: TechWARU + ScreenConnect Toolbox
We’ve Partnered with ScreenConnect We’ve been working with the guys over at ScreenConnect on an integration between their awesome remote support software and TechWARU, and we’re happy to announce that that integration is now complete. You’re now able to easily deploy...
New Integration: TechSuite + RepairShopr
We’ve Partnered with Repairshopr We've got some excellent news to share with you. We recently started working with the guys over at Repairshopr in order to create an integration between our TechSuite tools and the Repairshopr CRM system. Both Troy and Robert have been...
CryptoPrevent by Foolish IT: Defend Yourself Against CryptoLocker!
CryptoLocker As you’ve probably heard by now, there is a sinister ransomware infection that has been causing considerable havoc around the web for the past few months. This fine slice of digital evil is called CryptoLocker and it came onto the scene around September...
We'd love to hear from you!
Calling all technicians and would-be writers, we’re looking for short stories about yourself, tips and tricks, tech-support horror stories and more. We want to feature your writing here on our blog. You write it, we post it. Simple. Interested?