News, release notes and industry insights from the RepairTech team.
Fixes for the network tools, Fix Filesystem Issues, Check for App Crashes, ProcessHawk, Windows Defender, HijackThis and Clean Windows Update Cache. Nothing to install.
You fix a customer's computer, and then you never hear from them again. Lantern is a small app with your shop's name on it that tells your customers when something is wrong and puts a Request Service button in front of them.
Reports now print cleanly with a new Print button, AI summaries are more accurate and easier to read, and Custom Apps over 100 MB now upload.
TechSuite Windows App 2.0.3 is out. The headline is Quick Run, a way to run a single tool without the rest of the process.
Hey folks – If your shop has a Malwarebytes Techbench license, you can now run the Toolset (MBTS) straight from…
Hi folks – Back in April we redesigned the online dashboard and said that foundational work would let us move…
Hey folks – We’ve just released TechSuite Windows App 1.2.1, which now supports .ps1 files in Custom Apps. Previously, it…
Hi folks – small but important update today on the Get Product Keys tool, plus a quick note on some…
Hi folks – Today’s update is mostly about getting our Windows app’s plumbing right, with a small sidebar refresh on…
Hi folks – Last week we wrote about a major infrastructure upgrade we completed under the hood. We said at…
Hi folks – This one is less about new features and more about a significant amount of work we did…
Hi folks – Big update today. We’ve rewritten five more tools from the ground up with much better analysis and…
Hi folks – We’ve got a batch of updates to share. ProcessHawk has been completely rewritten, we’ve shipped a brand…
Hi folks – Last week we released updates to 6 completely rewritten tools within TechSuite. Today, we’re announcing that we’ve…
Hi folks – We’ve been heads-down rewriting six core TechSuite tools from the ground up. These aren’t small patches; every…
🔔 New Webhook Event Types Webhook events can now be enabled individually, depending on what you want to track. Procedure…
We’ve shipped a small but important update focused on Reports and consistency across your team. This release expands where AI…
We shipped a small but meaningful update focused on Custom Branding and integrations. This release fixes a blocking bug, modernizes…
We shipped several usability improvements this week, including a new optional AI-powered feature for Report emails, better Settings behavior, and…
We’re continuing to modernize TechSuite and ship the quality-of-life improvements many of you have been asking for. This update includes…
We’ve shipped one of the largest expansions to the TechSuite toolset in years. This update brings a major refresh to…
Hi folks, Quick update: We’ve completed a major modernization of the TechSuite platform. This was the first significant infrastructure upgrade…
Released TechSuite Windows App 1.0.9 Fixed an issue where the technician dropdown was not being respected, and it instead used…
We’re excited to share the significant customer-facing improvements and new features we’ve deployed to RepairTech Solutions over the past two…
We’re excited to announce the launch of our new RepairShopr v2 and Syncro v2 integrations for TechSuite! These upgrades bring…
Last week some TechSuite users may have seen Hosted Files and Custom App dependencies fail to download. We’ve fixed the issue by updating all links to our new AWS storage, and everything should now be working normally. TechSuite should be stable moving forward, and next up we’ll share our roadmap for upgrading the tech stack to improve performance, stability, and security.
Hey folks! We just fixed a few issues related to Hosted Files in Custom Apps: In the TechSuite Windows App,…
Hey folks! Yesterday we made a few small but important improvements: We had reports of the errors when trying to…
Hey everyone, You may have seen that Garrett and I are back in the driver’s seat. This means that…
Hey folks – Ian Alexander and Garrett Milster here. We’re two members of the original founding team of RepairTech (makers…
Hey everyone, Here are a couple of quick updates we’ve made to our Emsisoft integration: We adjusted the user experience…
Hey Techs! Here are a couple of updates we’ve made to Kabuto Live as of late… UX improvements to file…
Hey everyone, Here’s a list of some updates we’ve made to the Kabuto Windows agent recently: You can now copy/paste…
Hey Techs! We’ve been focused on making improvements to Kabuto Live and crushing bugs like nobody’s business. Yesterday we announced…
Hey everyone, Today we come bearing gifts. Gifts in the form of Kabuto Live updates from the RepairTech team! We’re…
We just released some significant improvements for the Kabuto Online Dashboard that should make almost every page load faster. We…
Hey Techs! We’ve been hard at work fixing bugs that you’ve reported. Here’s what’s been released in the last week:…
[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Hey techs! We just finished a significant change to Kabuto…
Hey techs! Happy Holidays! Here’s what we’ve been working on since our last post: Kabuto Live Updates Added ability to…
Big news! Kabuto Live is now out of Beta and ready for you to use to boost your revenue. Thanks…
You Give Feedback, We Make Updates! We’re really excited about the possibilities for Kabuto Live and are thankful for all…
Well, Ladies & Gents, it’s finally here! We’re excited to announce that you are now able to remotely connect to…
Hey techs! We just released a new version of Kabuto, version 2.0.404, and it’s got some important fixes in it,…
We just released a new version of Kabuto with a ton of bug fixes and changes: We added a new…
Introducing Kabuto Users We’ve made it possible to add distinct User accounts with permissions to Kabuto. This update makes it much…
[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Hey everyone! We’re rolling out a huge update called “Kabuto Service” and wanted…
[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text”] Today we’re excited to announce the release of a much anticipated, game-changing integration between RepairShopr…
Announcing Kabuto Policies – Easily Edit Kabuto Device Settings in Bulk We just added Policies to Kabuto! Policies are templates…
Hey! We just released an awesome new feature called “Customers”. There has been some confusion about this feature, so we…
Our devs have been crushing it to bring you another Kabuto release! This one is focused around Managed Antivirus. New…
Kabuto 1.3.2 New Features/Improvements: Added tons of new Managed AV features: Choose what type of Scan Type (Full Scan, Quick…
We’ve got a fresh haul of brand new updates to Kabuto for you! Lots of great customer feedback helped us prioritize…
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[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Kabuto 1.3.0 New page on Online Dashboard for Device…
New Features! Offline Mode: TechSuite can now be run offline. We’ve added new UI elements that display whether you’re or…
‘Tis the season of giving and in that spirit, we’re kicking the holidays off by giving you software updates! Glorious, glorious software…
New Tools! We worked with our friends over at Emsisoft to get you Emsisoft Anti-Malware Commandline version as a part…
[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] You can now pick your own style colors for Kabuto…
TechSuite Release Notes 1.0.1 ———————————- Big Speed and Stability Improvements! -Improved the way TechSuite Windows App creates processes for running…
Hosted Custom Apps: Phase 2 of our Local Custom App feature is complete! Our new “Hosted Custom App”feature carries over…
For the past year, we’ve been toiling behind the scenes to bring you the all new TechSuite. Today, we’re proud…
Windows Patch Management is now available as a part of Monitoring at no additional fee. New UX for Requests Page…
[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Available Today! Kabuto Windows Patch Management Security patches are critical…
Windows-Feature Good news for anyone who has ever helped us in the past to get log files from problematic devices,…
[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Sign Up to Try the Completely Redesigned TechWARU Over the past…
Fixed a bug where EAM key was not being saved properly on some devices. Consolidated calls to Kabuto Online Dashboard
Kabuto 1.2.3 – Patch Management 2 and Bring Your Own Key We’ve just finished another great update to quickly follow…
Added more applications to Kabuto Patch Management, complete list below: Adobe AIR Adobe Flash Player Active X Adobe Flash Player…
[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Patch Management added for supported apps (managed via dashboard) Added…
We’re proud to announce a new version of Kabuto and the introduction of the Patch Management feature. Thanks to our…
[et_pb_section admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”] Various minor UI tweaks Removed MBRCheck (outdated and causing issues…
New monitoring data (aka expanded monitoring) can be found on the Monitoring tab Installed applications Startup apps Running services Kabuto…
Ever since we released Kabuto, the common sentiment has been: ‘Kabuto is great so far, but when can I obliterate…
Hey techs, We just finished a wonderfully useful feature for Kabuto. With Kabuto’s new Customer Facing Installer, your customers can install the…
Changed how reports are sent and saved to TechPortal. These changes allow you to customize your TechUSB reports just like the TechWARU…
Bug Fix: Changing customer name or ticket number before running a Queue is now reflected properly in the report Bug…
I’ll keep it simple. No nonsense from me this time, chaps! Just the release notes about some improvements to TechWARU, TechUSB…
We’ve been thrilled to see everyone’s interest in Kabuto since we launched it in August, but without a doubt, one…
We’ve Added a New Page to the Kabuto Dashboard – Activity Repairing computers effectively is certainly an important aspect of your job…
Introduction As with most businesses, the quality of your work is your livelihood. Good businesses have a great product, poor ones…
We’re Completely Re-Building TechWARU, We Just Released a Massive New Version of Kabuto, News of an Android App, and More!…
This morning we hosted an awesome webinar with RepairShopr, where we showed off the new and improved integrations between TechSuite,…
This afternoon we released TechWARU version 1.5.1. Props to our awesome developer Garrett Milster for cranking this out while also…
Fixes: Download and launch EXE from TechPortal on TechWARU boot up is now fixed. Custom Apps not checking for windows…
We’re excited to announce that we’ve just launched a new integration for Kabuto! You can now integrate Kabuto with RepairShopr,…
Updated Modern UI Adds ability to download TechWARU Adds ability add Custom ISO’s to TechUSB boot menu Pre-authenticated on download…
We’re really excited to show you our latest update to a core part of TechSuite, TechUSB Creator v2.0. Here it…
We’ve recently partnered with Corey Fruitman from Instant Housecall to join the new IT Jetpack show. IT Jetpack is a…
New Features: TechWARU is now preauthenticated when downloadeded and will authenticate without the need to enter credentials TechWARU’s Assets folder…
Hello Techs! We’re beyond stoked to announce an exciting milestone that we’ve just reached: The Completion of TechWARU 1.5.0! What’s…
Hello!Over the past few months, we’ve been hard at work getting Kabuto (PK) ready for all computer techs out there. We’ve…
“Tips on How to Operate and Build your Computer Repair Business” with Jeff Halash & Ian Alexander Download URL: http://wp.me/a42WWm-di…
We frequently hear the question: “I’m trying to grow my business but don’t have a big budget for advertising. What…
Fixes: – Fixed “Restart Explorer” tool for Windows 7 and 8 machines – Improved Reporting for the following tools: RogueKiller,…
Indefatigable, genius, relentless, unstoppable. These are just some of the words one could use to describe our lead TechWARU developer,…
We recently added a new feature that techs are absolutely loving. TechWARU now takes periodic screenshots of the machine that…
We frequently receive inquiries about what tools computer repair technicians are adding as custom applications in TechWARU, so we compiled a list…
Bug Fixes: – Fixed the memory stage which used to fail with no error message. It turns out that Linux…
What’s New in This Release With unflagging determination and a fiery passion bordering on religious fanaticism, Garrett has released more of…
Fixes: – Bug Fix: Fixed intermittent error causing update system to fail with ‘permission denied’ error – New Feature: Each…
Quick Updates: Estimated Release Date: Mid April Video Walkthrough Release: Next Week (3/23 – 3/27) What is Project Kabuto? We recently…
Create Custom Reports for Customers or Internal Purposes We just completed one feature that has requested quite zealously as of late:…
Its been a little while since the last release, but we assure you, it was worth the wait. Garrett absolutely crushed…
Usually, when you’re working in your shop and you have a client who needs data recovered or backed up, the…
It goes without saying: our lead TechWARU developer is a beast. The infallible Garrett Milster has done it again…
When it comes to running a business and developing software, there are a ton of key elements that are crucial to…
New Features: – Revamped the way that reports are generated and uploaded – All data transferred to TechPortal is now…
Recently, we had the good fortune to visit Kyle Wiens over at the iFixit headquarters. We got to tour the…
We can’t believe that it has already been two years since we launched RepairTech commercially. So far, we’ve been psyched…
New Features: – New malware tool called Registry Investigator, made in partnership with Ken Dwight (The Virus Doctor). Registry Investigator searches the…
We’ve just released TechWARU version 1.4.3 While this particular release isn’t exactly earth-shattering, it still has some great updates that we’re…
We recently completed an update that fixed an issue with PXE Booting for TechUSB. We couldn’t have done it…
The Virus Doctor – Free Webinar Recording Last week, we had an awesome offer from our partner Ken Dwight,…
Today, we’re proud and excited to announce a new partnership between RepairTech and Ken Dwight, a.k.a The Virus Doctor. Ken…
New Features! – Config Syncing Config Syncing is a new feature that allows you to export your favorite configuation of…
We’ve Released TechWARU v 1.4.2 As usual, the industrious and enterprising Garrett Milster has whipped out another version of…
We recently had the good fortune to meet David Flores and learn about his company: ARAWR PC (pronounced AH-ROAR). We’re working…
New Features! – Technician Authentication Each Technician on your account will now have their own Authentication code. No longer do…
For the past month, we’ve been burning our eyeballs out in front of computer screens, drinking way too many freshpots of coffee,…
New Features: – new TechWARU report viewer and new TechWARU reports – Improved automation functionality of Malware tools Fixes: –…
We recently had the great opportunity to sit down with virus-removal expert Ken Dwight aka The Virus Doctor™ . Ken…
“CompTIA recently reported that IT Businesses were doing 72.4% of their repairs on-site. So, we made an iPhone App for you…
I’ll admit I’m feeling a bit on edge right now. My heart is racing, the hair on the back of…
You’re in the IT Business. Whether you’re operating a break/fix shop, providing managed services, or a hybrid of the two, the…
Last week we sat down with Lisa Hendrickson from CallThatGirl. Lisa is an author, computer repair business owner, and one…
We all know how important it is to make sure we’ve got our SEO bases covered, but sometimes it’s difficult…
Hey Techs! We recently sat down with the co-founders of Ninite.com, Patrick and Sascha, to learn more about their awesome…
We’re very excited to announce a new integration with Autotask that allows you to sync your TechSuite Reports with…
Fixes: If a tool has been renamed or removed in TechWARU between version updates and that tool is saved in…
We launched RepairTech Online Backup almost exactly a year ago in order to help repair shops bring in additional revenue.…
Hey Techs! We recently sat down with Wade Foster, the Co-founder and CEO of Zapier, to talk to him about his…
We’ve had many customers ask us if they can network boot TechUSB via a PXE Server, and today we’re happy…
We like to highlight our all-star customers, and Tim Kenna is an all-star. Tim represents Russ Technical Services, which provides…
Hey Techs! I’m happy to announce that we’ve just released TechUSB Creator for Linux. Our amazing intern, Aaron Atamian, worked…
Fixes: – Fixed IFEO Modifier Offline bug, Window was not being loaded – Fixed Repair Permissions bug, EXE was broken…
TechWARU v1.3.7 Release Notes Fixes: Fixed bug causing Create Restore point to fail Create restore point now lists all restore…
TechSuite Pricing Changes Hello techs! We’re very happy to announce that we’ve changed our pricing model to make TechSuite even…
New Features: – New UI for the ‘In Progress’ page during a Queue run – Pause button added to pause…
In our continuing effort to increase the capabilities of TechSuite, we’ve just completed our fourth integration! You can now integrate…
We’ve had countless requests from customers for the ability to use TechWARU within a Windows Preinstallation Environment. Today we’re happy to…
We’ve completed a new integration with CommitCRM that enables you to sync your TechSuite Reports with CommitCRM Tickets. This should…
Kaseya, N-Able, Labtech, and most other RMM solutions give you an agent that you can run on your clients’ computers…
We’ve Partnered with ScreenConnect We’ve been working with the guys over at ScreenConnect on an integration between their awesome remote…
We’ve Partnered with Repairshopr We’ve got some excellent news to share with you. We recently started working with the guys…
CryptoLocker As you’ve probably heard by now, there is a sinister ransomware infection that has been causing considerable havoc around…
We can hardly believe it, but it’s already been a year since we launched last October 30th. Since then, both…
In addition to developing new features for our products and squashing bugs, we love to settle down with a good…
This week we chatted with Kurt Friedmann, President of The KJF Group and Vice President of Sales at Service 800.…
It’s been a long time coming, but we have finally released a blog. In addition to developing our software products,…