by Ian | Jul 7, 2014 | General, Industry Insights, RT Interviews
Last week we sat down with Lisa Hendrickson from CallThatGirl. Lisa is an author, computer repair business owner, and one of the leading experts on Microsoft Outlook, among other things. We asked her about her recent e-book “Remote Rockstars”, which...
by Ian | Jun 12, 2014 | General, Industry Insights, Integrations, RT Interviews
Hey Techs! We recently sat down with Wade Foster, the Co-founder and CEO of Zapier, to talk to him about his company. We’re big fans of Zapier and have used their services to automate all kinds of applications within our own business. For those who don’t...
by Ian | Jun 5, 2014 | General, Industry Insights, RT Interviews
We like to highlight our all-star customers, and Tim Kenna is an all-star. Tim represents Russ Technical Services, which provides IT Services to the Mount Isa area in Australia. He’s been a valued RepairTech customer for over a year, and has contributed tons of...
by Ian | Oct 15, 2013 | General, RT Interviews
This week we chatted with Kurt Friedmann, President of The KJF Group and Vice President of Sales at Service 800. Kurt develops soft skills training programs for the IT industry to cultivate customer service skills that match up to a technician’s technical ability and...