FAQ
Can I get a free Trial?
TechSuite
You bet! We offer a 14 day free trial for TechSuite.
What is your pricing like?
TechSuite
TechSuite comes in three plans: Basic, Plus, Pro. For a detailed comparison, please see our pricing page.
What happens when my trial ends?
TechSuite
After trying our TechSuite, your account will only be billed if you have entered your credit card information. If you have, you will be placed on the plan that you selected when signing up and billed once your trial ends. You can cancel at any time of course.
How do you help Nonprofits
RepairTech loves to support those in the repair industry who are making an effort to do good. We offer a TechSuite for Nonprofits program to help. To be considered, please contact support with all of the following information:
- Title your Request: “Application for TechSuite for Nonprofits Program”
- Your TechSuite Dashboard Link (e.g. https://repairtechsolutions.com/users/###)
- The registered or legal name of your organization
- Your organization’s website URL
- A brief description (1-5 sentences) of your organization’s mission. What good things are you doing in the world?
- Nonprofit or charity status certification. This is most likely a letter from the IRS showing your 501(c)(3) tax-exempt status or your local equivalent. Please include a scanned copy of this document.
You will also need to acknowledge and agree to the following statement that lets us know you comply with our program eligibility requirements.By submitting this application, I certify that my organization:- is non-governmental, non-academic, non-commercial, and non-political,
- does not discriminate on the basis of gender, race, ethnicity, national origin, religion, political affiliation or beliefs, sexual orientation, or gender identity or expression,
- does not promote a particular religious affiliation, dogma, or doctrine as part of its mission or in exchange for its services.
- We will review your application to be sure you meet our program eligibility requirements. We’ll be in touch as quickly as we can.
How do you help Educational Institutions
RepairTech loves to support those in the repair industry who are making an effort to do good. We offer a TechSuite for Education program to qualifying institutions with a 50% discount on any of our annual plans.
- To be considered, please contact support with all of the following information:
- Title your Request: “Application for TechSuite for Educational Program”
- Your TechSuite Account Link (a link to your dashboard. e.g. https://repairtechsolutions.com/users/###)
- The registered or legal name of your institution, including department if applicable.
- Your institution’s website URL
- Documentation supporting your not-for-profit and/or accredited education status. This is most likely a letter from your institution’s central administrator. Please include a scanned copy of this documentation.
You will also need to acknowledge and agree to the following statement that lets us know you comply with our program eligibility requirements.By submitting this application, I certify that my organization:- is a not-for-profit and/or accredited educational institution or a student group associated with the institution
does not discriminate on the basis of gender, race, ethnicity, national origin, religion, political affiliation or beliefs, sexual orientation, or gender identity or expression - does not promote a particular religious affiliation, dogma, or doctrine as part of its mission or in exchange for its services
- is a not-for-profit and/or accredited educational institution or a student group associated with the institution
We will review your application to be sure you meet our program eligibility requirements. We’ll be in touch as quickly as we can.
Are you HIPAA Compliant or PCI-Compliant?
We do not store any credit card information on our servers. Instead, we use Stripe for all payments. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe.
RepairTech takes security very seriously but is not compliant with the HIPAA standards for privacy. For this reason, we don’t advise storing any medical records of any kind on your Online Dashboard.
I didn’t see my question here, what can I do?
Feel free to contact support@repairtechsolutions.com for any and all questions 🙂