TechPortal Re-design, TechWARU 1.4.1 and TechUSB 2.2.0
For the past month, we've been burning our eyeballs out in front of computer screens, drinking way too many freshpots of coffee, and developing mildly irritating cases of carpal tunnel syndrome in our wrists. Why all the coffee and burning eyeballs? Its because we had...
Interview: Ken Dwight a.k.a. The Virus Doctor
We recently had the great opportunity to sit down with virus-removal expert Ken Dwight aka The Virus Doctor™ . Ken has been in the business of virus-removal consulting since 1972 after founding the company TeleProcessors Inc. He has published his own book and offers...
Our iPhone App
"CompTIA recently reported that IT Businesses were doing 72.4% of their repairs on-site. So, we made an iPhone App for you so you can stay updated on-the-go." Download the official app here. What The RepairTech App Can Do 1. On the bench Our goal is to make repair...
TechWARU 1.4.0 – New Reports, New Report Viewer, Greatly Improved Malware Automation
I'll admit I'm feeling a bit on edge right now. My heart is racing, the hair on the back of my neck is standing up, and I'm developing a serious case of goosebumps on my forearms. The reason I'm so worked up is because of this new TechWARU release. As Peter Griffin...
6 Resources for Automating your IT Business
You're in the IT Business. Whether you're operating a break/fix shop, providing managed services, or a hybrid of the two, the reality is that you've got a limited amount of time and a continuous stream of issues to resolve. People rely on you to for their livelihoods,...
How to become a Remote Rockstar with Lisa Hendrickson
Last week we sat down with Lisa Hendrickson from CallThatGirl. Lisa is an author, computer repair business owner, and one of the leading experts on Microsoft Outlook, among other things. We asked her about her recent e-book "Remote Rockstars", which teaches IT...
6 Resources to Boost your IT Business’ SEO Rankings
We all know how important it is to make sure we've got our SEO bases covered, but sometimes it's difficult to get around to it. That's why we worked with the San Luis Obispo Small Business Development Center, and the Cal Poly Center for Innovation and...
Interview with Sascha and Patrick from Ninite
Hey Techs! We recently sat down with the co-founders of Ninite.com, Patrick and Sascha, to learn more about their awesome company and how it helps IT Professionals. Ninite was one of our favorite tools to add to TechWARU, so it was fun to learn more about what they do...
New Integration: Sync TechSuite + Autotask
We're very excited to announce a new integration with Autotask that allows you to sync your TechSuite Reports with your existing Autotask tickets. Rhonda and Gary from Autotask were great to work with, and the integration was very painless to create. How To Set...
Shutting Down RepairTech Online Backup
We launched RepairTech Online Backup almost exactly a year ago in order to help repair shops bring in additional revenue. Unfortunately we were unable to push it as hard as we would've liked, and therefore not many customers took advantage of it. It also became...
We'd love to hear from you!
Calling all technicians and would-be writers, we’re looking for short stories about yourself, tips and tricks, tech-support horror stories and more. We want to feature your writing here on our blog. You write it, we post it. Simple. Interested?